The questions we’re asked most often about the guide, purchasing and delivery. If there’s anything else you’d like to know, please get in touch.
What is Hidden Porto?
Hidden Porto is a digital guide created by locals to help you discover Porto beyond the most obvious tourist attractions, bringing together special places, experiences, food, itineraries and useful information all in one place.
What will I find in the guide?
You’ll find hundreds of recommendations, including monuments, restaurants, viewpoints, experiences, markets, beaches, nightlife, places to visit on rainy days and much more. We’ve also included itineraries and plenty of practical tips to help you make the most of the city.
What is the difference between Hidden Porto and the free guides I find online?
Free guidebooks tend to always cover the same obvious tourist attractions. Hidden Porto combines the best-known spots with a selection of places that most tourists would never discover on their own, all organised in a single document, so you don’t have to jump between dozens of blog posts.
Does the guide only include tourist attractions?
No. That is precisely one of the key things that sets Hidden Porto apart. As well as the city’s most famous sights, we pay particular attention to lesser-known spots, local experiences and recommendations that don’t usually feature in traditional tourist guides.
Is the guide suitable for first-time visitors to Porto?
Yes. It has been designed both for those visiting Porto for the first time and for those who already know the city and want to discover new places and experiences.
Are the itineraries already included in the guide?
Yes. The guide includes suggested itineraries to help you organise your days and make the most of your time in Porto.
Are there any recommendations for different types of travel?
Yes. The guide has been designed to suit different moods and ways of experiencing Porto, from exploring and visiting monuments to relaxing, enjoying good food, going out in the evening or simply taking your time to enjoy the city.
What if it’s raining?
We’ve thought of that too. Hidden Porto features a section dedicated to rainy days, with indoor activities and experiences so you can continue to enjoy the city whatever the weather.
Does the guide include restaurants?
Yes. We’ve included a selection of restaurants and dining venues, ranging from traditional and local options to more special experiences.
Does the guide include places outside the centre of Porto?
Yes. We don’t just stick to the historic centre. We include places in Porto and the surrounding area that we think are genuinely interesting and that can enhance your trip.
In which languages is it available?
Hidden Porto is available in Portuguese, English, Spanish, French and German.
Is Hidden Porto a digital or printed guide?
It’s a 100% digital guide. You can easily access it on your mobile, tablet or computer throughout your trip.
On which devices can I read the ebook?
It’s a standard PDF; you can read it on any mobile phone, tablet, computer or e-reader, without needing any special apps.
Can I use the guide throughout the trip?
Yes. Once you’ve bought the guide, you can refer to it whenever you need to during your stay.
Is the information in the guide up to date?
We endeavour to keep our recommendations and information as up to date as possible. However, opening times, prices and conditions at certain venues may be subject to change, so we recommend that you check time-sensitive information directly with the venue.
How do I receive the invoice after making a purchase?
Once you have completed your purchase, you will be able to download the guide immediately in PDF format. The file will be available on your device so you can refer to it whenever you like, both during and after your trip.
Do I need to create an account to make a purchase?
No. You can make your purchase straight away, without having to create an account or set a password; we just need your email address to send you the file.
Is the payment secure? What payment methods do you accept?
Yes. All payments are processed by Stripe, one of the world’s most widely used and secure payment platforms. We never have access to your card details.
We accept credit and debit cards (Visa, Mastercard and American Express), as well as Apple Pay and Google Pay where available on your device.
Can I request an invoice with a tax registration number?
Yes. You have the option to provide your tax registration number at the time of purchase in order to receive the corresponding invoice.
What if I don’t receive the email or have a problem downloading the file?
Please contact us directly via the contact form on our website or by email. We’ll reply as soon as possible and ensure you receive your file.
Are the recommendations sponsored?
The aim of Hidden Porto is to recommend places and experiences that we consider truly worthwhile for visitors to the city. Where there is a commercial partnership associated with a particular piece of content, we endeavour to ensure that this is clearly indicated.
Can I share the guide with other people?
This guide is intended for the personal use of the purchaser and their travelling companions. The distribution, resale or public disclosure of the content is not permitted.
I have a question that isn’t answered here. How can I get in touch with you?
You can get in touch with us via the contact details available on the website. We’ll be more than happy to help you before or during your stay in Porto.
